Legal
Cancellation & Refund Policy
Cancel future renewal at any time; refund rights are explained below.
Trial and cancellation
New subscriptions include two days of full Premium access with a card required. Cancel through Settings during the trial to avoid the first charge. After a charge, cancellation stops future monthly renewal and access normally continues until the paid period ends.
You may request a refund within 7 days of a subscription charge. Requests are reviewed subject to this policy, our Terms and applicable statutory rights; cancellation itself does not issue a refund.
How to request one
- Email Nalita Rocha at hello@readyforcabin.com within 7 days of the charge.
- Use the same email address you used at checkout, so we can match the purchase.
- Tell us briefly why, if you are willing. It is not a condition of the refund, but it helps us improve the material.
We aim to review requests within two business days. Approved refunds are returned to the original payment method by our payment provider; how quickly it appears depends on your bank or card issuer.
What happens to your access
When a subscription charge is fully refunded, the related paid access may end. Your account and lawful learning records are not deleted solely because billing ends.
Valid historical lifetime purchases retain their original access and refund terms. Subscription cancellation or events never convert or revoke that separate lifetime entitlement.
Statutory rights
Nothing in this policy limits mandatory consumer rights you may have under the law that applies to you, including any statutory right of withdrawal for digital content. Where your statutory rights are more generous than this policy, those rights apply.
Where we may decline
Subject to mandatory law, we may decline a refund where the request is made after the 7-day window, where there is evidence of abuse such as credential sharing or bulk content extraction, or where a chargeback has already been raised for the same payment. In these cases we will explain our reasoning.
Chargebacks
If you believe a payment is incorrect, please contact us first — it is usually faster than a chargeback. Where a chargeback or dispute is raised, Premium access is suspended while the payment provider resolves it.
Related pages
See our Terms of Service, Privacy Policy and Contact page.